Last update: April 1st, 2022
The respect of your private life is of the utmost importance for Vichika, who is responsible for this website.
This Privacy Policy aims to lay out :
the way your personal information is collected and processed. "Personal information" means any information that could identify you, such as your name, your mailing address, your email address, your location and your IP address. "Personal information" is a synonym for "personal data within the meaning of the Regulation 2016/679 of the European Union (General Data Protection Regulation);
your rights regarding your personal information;
who is responsible for the processing of the collected and processed information;
to whom the information is transmitted;
if applicable, the website's policy regarding cookies.
This Privacy Policy complement the Terms and Conditions that you may find at the following address: www.vichika.com/terms
1. COLLECTION OF PERSONAL INFORMATION
We collect the following personal information:
Last Name
First name
Mailing address
Postal code
Email address
Phone and/or fax number
Credit card number
The personal information we collect is collected through the collection methods described in the following section.
2. FORMS AND METHODS OF COLLECTION
Your personal information is collected through the following methods:
Website registration form
Order form
Survey form
Contest
We use the collected data for the following purposes:
Order tracking
Special offers
Statistics Contact
Managing the website
3. INTERACTIVITY
Your personal information is also collected through the interactivity between you and the website. This personal information is collected through the following methods:
Information for promotional offers We use the personal information thus collected for the following purposes:
Statistics
Contact
Website management
4. COOKIES AND LOG FILES
We collect information through log files and cookies. These allow us to process statistics and information on traffic on the Website, to ease navigation and improve your experience for your comfort.
Under the General Data Protection Regulation (European Regulation 2016/679), the use of cookies and log files that involves personal information saving and analysis requires your consent.
Your consent is considered to be valid for a maximum period of thirteen (13) months. At the end of that period, we will ask again for your consent to save cookies and log files on your hard disk.
a) Cookies used by the Website
The cookie files used on the Website are the following:
IP address
Operating system
Pages visited and queries
The use of such files allows us to achieve the following purposes:
Improvement of the service and personalized welcome
Personalized consumption profiles
Order tracking
Statistical surveys
By using the Website, cookies from the following third parties may be saved on your hard disk:
Google Analytics
Facebook Ads
The website also embeds sharing and social media networks buttons that allow you to share your activity on the Website. Cookies and log files from the social media networks may be saved on your computer when you use these features.
These websites have their own privacy policy and terms and conditions that may be different from ours. We invite you to look at the privacy policies and terms and conditions from these websites.
b) Objection to the use of cookies and log files by the Website
You have the right to object to the recording of these cookies and log files by configuring your web browser.
Once you have deactivated cookies and log files, you may continue your use of the Website. However, any malfunction resulting from this deactivation may not be considered of our making.
5. SHARING PERSONAL INFORMATION
We are committed to not selling to third parties or otherwise commercialize the personal information we collect. However, we may share this information with third parties for the following reasons:
Consumption profiles
Order fulfillment
Partnership Advertising
Other: Regulatory Requirements
6. STORAGE PERIOD OF PERSONAL INFORMATION
The controller will keep in its computer systems, in reasonable security conditions, the entirety of the personal information collected for the following duration: 1 year.
7. HOSTING OF PERSONAL INFORMATION
Our website is hosted by: Showit Inc, located at the following address:
2174 E Williams Field Road, Suite 210 Gilbert, AZ 85295.
The host may be contacted at the following phone number: (800) 930-5417. Personal information we collect and process is transferred to the following countries: USA.
8. CONTROLLER
a) Controller The "Controller" is: Vichika. The Controller may be contacted as follows:
hello@vichika.com
The Controller is in charge of determining the purposes for which personal information is processed and the means at the service of such processing.
If you wish to exercise the right to object or the right to withdraw your submitted information, you must follow the procedure described hereinafter:
The user must submit a request at the email address indicated above
9. RIGHT OF ACCESS, OF RECTIFICATION AND OF REMOVAL
You have the right to consult, update, modify or request the removal of information about you by following the procedure described hereinafter:
The user must submit a request at the email address indicated above
10. GENERAL PRINCIPLES RELATING TO THE COLLECTION AND PROCESSING OF PERSONAL DATA UNDER EUROPEAN REGULATION 2016/679
In accordance with the provisions of Article 5 of European Regulation 2016/679, the collection and processing of your personal data comply with the following principles:
Lawfulness, fairness and transparency: your personal data may only be collected and processed with your consent. Every time your personal data is collected, you will be informed that your personal data is collected and for which reasons your personal data is collected;
Limits purposes: the data is collected and processed for one or more purposes set out in this Privacy Policy;
Data minimization: only personal data necessary for the purpose to which it is necessary is collected;
Storage limited in time: personal data is stored for a limited time, of which you are notified;
Integrity and confidentiality of collected and processed personal data: the Controller is committed to guarantee the integrity and confidentiality of the collected personal data.
In order to be lawful and to comply with Article 6 or European Regulation 2016/679, collection and processing will only occur if one of the following applies:
You have given your express consent;
Processing is necessary for the performance of a contract;
Processing is necessary for compliance with a legal obligation;
Processing is necessary in order to protect your vital interests or those of another physical person;
Processing is necessary for the performance of a task carried out in the public interest or in the exercise of official authority;
Processing is necessary for the purposes of the legitimate interests pursued by the Controller or a third party.
11. ADDITIONAL RIGHTS PURSUANT TO EUROPEAN REGULATION 2016/679
In accordance with European regulation relating to the processing of personal data, you also have the rights listed below. In order for the Controller to grant your request, you must provide your first and last name, your email address.
The Controller must answer your request within a period of thirty (30) days.
a) Right to portability of personal data
You have the right to request the portability of your personal data held by the Website to another site by following the procedure described below: The user must submit a request at the email address indicated above and include all information on the account
b) Right of not being the object of a decision based only on automated processing
In accordance with the provisions of the European Regulation 2016/679, you have the right of not being the subject of decision based solely on automated processing if the decision produces legal effects concerning you or significantly affects you.
c) Right to submit a complaint to the competent authority
In the event that the Controller does not answer your request, you wish to challenge his or her decision or you believe one of your rights has been infringed upon, you have the right to submit a complaint to the competent authority.
12. CHANGES TO OUR PRIVACY POLICY
Our Privacy Policy may be viewed at all times at the following address: www.vichika.com/privacy
We reserve the right to modify our Privacy Policy in order to guarantee its compliance with the applicable law. You are therefore invited to regularly consult our Privacy Policy to be informed of the latest changes.
13. ACCEPTANCE OF OUR PRIVACY POLICY
By using our Website, you certify that you have read and understood this Privacy Policy and accept its conditions, more specifically conditions relating to the collection and processing of personal information, and the use of cookies.
14. APPLICABLE LAW
We are committed to respect the legislative provisions as specified in:
Personal Information Protection and Electronic Documents Act, SC 2000, c 5; and/or
Act Respecting the Protection of Personal Information in the Private Sector, CQLR cP-39.1 ; and
General Data Protection Regulation, Regulation (EU) 2016/679 of the European Parliament and the Council of 27 April 2016 for the protection of natural persons with regard to the processing of personal data and on the free movement of such data, and repealing Directive 95/46/EC.